VoIP is used to transfer voice over an IP network

VoIP (Voice over Internet Protocol, or Voice over Internet Protocol in English) is a telephony standard that allows the transmission of voice over an IP-based network. The use of a VoIP network allows people and businesses to use their existing IP network to manage their telephony needs. For this to be possible, there must be a VoIP server or gateway to manage VoIP traffic and to distribute calls in the same way that an analog telephone system would. There are numerous different types of VoIP servers but they have the same basic functionality: providing VoIP services to people.

Hybrid telephone systems

Since VoIP is a relatively new technology, many telephone system manufacturers have had to develop additional hardware to enable the existence of analog telephone systems and to handle VoIP calls. This ensures that it is not necessary for businesses to replace their entire telephone infrastructure and that they can add VoIP functionality to their system at a relatively low cost. This additional hardware allows both VoIP and analog devices to use the telephone system.

Analog Servers
Internet User

VoIP Phone Systems Only

Many phone manufacturers are creating IP telephone systems only to allow businesses to use their IP network to transfer all data and voice traffic. A great advantage of this is that you only need to implement one type of cabling and often VoIP phones can share an existing network cable with a workstation. Usually, these VoIP telephone systems will only continue to have an interface to a similar telephony network to provide compatibility with previous versions.

VoIP to analog servers

Since VoIP is a much more recent technology than traditional analog telephony, it is important that VoIP servers are capable of converting from a VoIP protocol to an analog protocol and vice versa. All VoIP servers must be able to do the above to allow integration between analog and IP-based calls. This is exactly the way in which services like “Skype” work since they allow VoIP clients to call regular analog telephone numbers.

VoIP on the Internet

The Internet offers many free services that allow telephone calls to be made through the use of existing TCP / IP protocols. “Skype” is the largest of its kind but there are many alternatives and they act as VoIP servers to manage calls. Currently, no universal VoIP telephone numbering system works in the same way as the analog telephone numbering system used throughout the world.

5 Ways In Which a VoIP Telephony System Can Help Your SME

Have you thought about switching to a VoIP phone system? If not, you should. VoIP telephone systems join companies, customers, employees and suppliers around the world. You can have clear and high-quality audio conversations, regardless of where you or your interlocutors are.

These systems use the Internet to transmit calls, instead of relying on copper cables. That’s the fundamental difference between VoIP and any other traditional landline. What features can you expect from a VoIP system? The list is quite broad. VoIP systems offer multiple options when it comes to phones, software, functions, and even prices.

You will have many reasons to use VoIP phone systems, but here are 5 ways in which a VoIP phone system can help your business:

Reason # 1: a VoIP phone can save your SME money

How much do you think about VoIP phone costs? The most advanced models are expensive, but you can also choose one for only € 34. Even if you want to replace all the phones in your office at the same time, it will not cost you much. You can always renew a couple of phones every month, so you will not have to spend a lot initially.

Low rates, anywhere in the world

Once you upgrade to a VoIP phone system, a large part of your calls becomes free. Yes, you listened well. The calls you make to most other VoIP phones are completely free, as are internal calls between employees. International calling rates are also cheap, compared to what you are paying your operator today.

How is this possible? VoIP systems convert audio calls into digital data packets. Then use your existing data network and the Internet to transmit those packets to their destination. While your calls do not touch the public switched telephone network (PSTN), you do not have to pay anything.

Of course, your calls need bandwidth along with other online data. A single VoIP call needs a minimum of approximately 100 Kbps. But you will probably have more than one call at the same time. Therefore, the bandwidth you need for 10 calls is 1 Mbps (100 x 10). Since your employees need bandwidth for other things, such as downloading files, email, etc., you must have more than the minimum necessary for VoIP telephony service.

Reason # 2: They are easy to install and use

The installation is easy

You can configure your VoIPStudio system in five easy steps that will take you less than 15 minutes. This is far from the days or weeks that you had to wait for your telephone company to send a technician to your office. All you have to do is:

  • Create an account
  • Indicate your location (for emergency services)
  • Activate the free trial version
  • Set up call management and
  • Add a phone number

That is practically everything. You are now ready to make calls from your new VoIP phone system!

No training is needed

Unlike most new technologies, you do not need the training to use VoIP phone systems. Making a call or answering it is the same as any other phone. Some employees may prefer to use a softphone: it is a simple application that you can install on any computer or mobile device to make VoIP calls. You can make changes and add features at any time through the online control panel. If your employees know how to use a computer, they are already trained.

Reason # 3: They keep you connected

Always connected, always available

VoIP telephony systems need both Internet and energy to keep working. What happens if you lose one of them? VoIPstudio can automatically forward all calls to a landline or mobile number anywhere in the world. Never again will you lose a call with VoIP!

VoIP telephony systems are designed to provide adaptability to your company. Whatever happens, you have the confidence that your phones will not fail. Whether it’s a natural disaster or another emergency, your customers can contact you at all times.

Grow with your business

VoIP providers offer two types of plans. You can buy packages that include a certain number of minutes for free. But, what if your company is not big enough even for the smallest package? Why should you pay for the minutes you will not use?

For this, you have available the plans ‘Pay per use’. That is, you only pay for the minutes you use. No more no less!

This means that you do not have to worry about spending more today thinking about spending less tomorrow. No matter how fast your business grows, your phone system will stay updated. If your business is seasonal, you will benefit even more from a VoIP phone system.

Reason # 4: They assure you that your company always looks professional

Transparent communication

If you are concerned about the quality of the audio on VoIP phones, you do not have to. As long as you have enough bandwidth for your calls, you will experience clear audio at all times. Do not worry more about dropped calls or not hearing whole sentences! Most VoIP phone systems offer HD voice options. It uses more bandwidth but offers superior call quality.

Your employees and customers will not even realize that you switched to VoIP. They get the same experience and also better quality. So nobody has to know that something has changed.

Business functionality

In VoIPstudio, premium features do not require additional payment. Each function is available to all customers! You have access to everything from virtual numbers and customizable voicemail, to call recording and IVR functions in each plan. Do you have a specific characteristic in mind? Surely VoIPstudio has it. ACD queues, ring groups, music on hold, call routing rules and emergency calls, you can have it all with VoIP phone systems!

Reason # 5: Perfect integration of VoIPstudio

Simple Web Portal

Gone are the days when you needed to be an expert to make changes to your telephone system. With VoIPstudio, all you have to do is log in to your web portal and change any configuration you need. Individual users can make changes to their account. Administrators have full control, from group accounts to global configurations.